Privacy Policy

Expert Solution Technologies ("EST", "we", "us") respects your privacy. This policy explains what personal information we collect through expsoltech.com (the "Site"), how we use it, and the choices you have.

Information we collect

• Information you give us. When you submit our contact form we collect your name, company, email address, phone number (optional) and the message you write. If you email or call us, we receive the details you choose to share.
• Usage information. We use Google Analytics to understand how visitors use the Site. It collects information such as pages viewed, approximate location, device and browser type, and referring pages, using cookies and similar technologies.

How we use your information

• To respond to your enquiry and discuss a potential engagement.
• To manage our business relationship with you, including follow-up communications you request.
• To understand and improve the Site's content and performance.
• To protect the Site against spam, abuse and security threats.

We do not sell your personal information.

How we share information

We share personal information only with service providers that help us operate our business, such as our customer-relationship management system, email provider, hosting provider and Google (for analytics). These providers may only use the information to provide services to us. We may also disclose information where required by law.

International transfers

We operate in Canada and India, and our service providers may process information in other countries. Your information may therefore be stored or processed outside the country where you live.

Retention

We keep enquiry information for as long as needed to respond to you and maintain our business relationship, and then delete or anonymise it unless we must keep it for legal or accounting reasons.

Your choices and rights

You may ask to access, correct or delete the personal information we hold about you, or withdraw consent to further communications, by emailing hello@expsoltech.com. You can limit analytics cookies through your browser settings or with the Google Analytics opt-out add-on.

Security

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised.

Contact us

Questions about this policy can be sent to hello@expsoltech.com.